At FARA ELECTRICAL SDN. BHD. 202501047687 (1649095-M), privacy is explained in full. What follows sets out what is collected, why each item is needed, who else can see it and what the Customer may ask for.
1. Information We Collect
Four categories are gathered. Each has a job to do in getting an order out.
Personal information — name, email address, phone number, shipping address and billing address.
Payment information — card details and other payment method data, processed securely by third-party payment gateways.
Order information — products purchased, order history and customer preferences.
Website usage data — IP address, browser type, device information, pages visited and cookies.
2. How It Is Used
Nothing is collected without a use. Five of them account for all of it.
Fulfilment — processing and completing orders effectively.
Communication — contacting the Customer about a purchase, a support enquiry or a promotional update.
Optimisation — improving the website, the services and the overall customer experience.
Security — preventing fraud and protecting the website and its users.
Compliance — meeting legal and regulatory obligations.
3. Sharing Your Information
Data is never sold or rented. It moves only where an order or the law requires it to.
Trusted third parties — hosting, payment processing and shipping partners who help operate the website.
Legal authorities — law enforcement or regulators, where the law requires disclosure.
Contractual duty — every partner is contractually obligated to protect the data to the Company’s standards.
4. Data Security
Security is layered rather than singular. It is also described honestly.
Measures — SSL encryption, secure servers and regular monitoring.
The limit — every commercially acceptable means is used, and no method of transmission over the internet is 100% secure.
5. Cookies
Cookies do ordinary work. Knowing what they do makes the choice about them easier.
Function — cookies and similar technologies enhance the user experience, track site performance and deliver personalised content.
Control — browser settings can control or disable them, though site functionality may be affected.
6. Your Rights
Three rights sit with the Customer. Each can be exercised at any time.
Access & correction — of the personal information held.
Deletion — of that data, subject to legal or administrative requirements.
Opt-out — from marketing emails.